Warranty

 

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THREE YEAR LIMITED WARRANTY 

General Regulator, Inc.'s products are warranted to be free from defects in material and workmanship for three years from the date of delivery. All regulators and 357 torch tips are stamped with a date code showing the week and year the product was shipped from General Regulator, Inc. Claims under this warranty must be accompanied by the original sales ticket or shipping documents to establish date of purchase. If the customer cannot provide this documentation, the date code on the product will be used to determine the start of the warranty period. Repair (or at our option, replacement) will therefore be made of any unit which proves to be defective during this period, provided the unit is returned properly packed, with all transportation charges pre-paid to General Regulator, Inc. Any repair approved hereunder will be made without charge to the owner for parts and labor. This warranty extends only to the original purchaser and is not transferable. This warranty does not extend to units which have been subjected to misuse, abuse, neglect, accident or to units which have been used in violation of operating instructions. Equipment which, in our judgment, shows evidence of having been altered, modified or serviced without authorization, will be ineligible for service under warranty.

NOTICE

General Regulator, Inc. is not responsible for torch tips which the user has gotten solder into. General Regulator, Inc. does not repair flame tubes or individual torch tips. The user will have to replace the flame tube (FT2000 or FT2300) or old TT2000 tips at his own expense unless the General Regulator, Inc. Repair Service is used. Users can replace TT2000HS tips themselves for damaged old TT2100 and TT3000 multiple tip torch tips.